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How to Pick a Good Car Repair Shop If you’re having issues with your car, you have to find a good auto repair shop to help you get back on the road. But of course, it isn’t always easy to determine which of those that are operating in your area, is actually the one for you. The following are tips to make the task easier: Asking for Referrals
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One of the best ways of finding a reputable car repair shop is just to ask people around you for referrals – your relatives, friends, colleagues, neighbors, etc. It’s good to ask for these referrals before an incident happens so you know whom to call as a situation comes up.
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Checking for Certifications When you visit a car repair shop, take note of the certifications that are usually displayed in their office. The Federal Trade Commission actually recommends this. Certifications make no guarantees, but they do increase the chances that the shop’s employees are updated with their training and thus more equipped to handle your vehicle. Checking with the Better Business Bureau Before bringing your vehicle to a certain repair shop, check with the Better Business Bureau and find out about their reputation. There, you can find out if they’ve been involved with some serious customer issues and what they did to resolve these. Understanding Your Warranty If your car is still covered by a warranty, you have to bring it to the dealer to have it repaired. Car warranties vary, and knowing who may and may not service your car can be confusing. That means you may not be allowed to choose a shop that is not affiliated with your dealer. Remember that violating your warranty means you won’t be covered by the agreement anymore, so if you’re not sure, talk to your dealer. Being Observant Just by looking at an office or working area, you can tell a lot about a business. Start by taking a good look around a car repair shop’s parking lot. You should see different cars with similar value as yours, and the place must be neat and organized. Certainly, the office and waiting room must be tidy, and you should find copies of fees and labor rates on their walls. Finding a Specialist No matter what car you have, find a shop that specializes in it. As you might expect, specialist shops are most updated in training and equipment, something that is specifically important for major repairs. Asking for References Lastly, it is recommended by the no less than the National Institute for Automotive Service, that consumers ask references when trying out an auto repair shop. This help you paint a picture of what an experience with a certain shop might be like.